I walked in with a hot mess on top of my head. Mike graciously agreed to take on the insurmountable task of addressing the damage I had done to my poor hair. I had completely botched an at home dye job, on more than one occasion, that could only be described as circus clown experiencing a mid-life identity crisis. Mike’s skillfulness was evident after the first meeting in a multi-step recovery process. I am beyond grateful and forever in awe of this gentleman’s coif wizardry. — Charmaine LaChapelle